Privacy Policy

  1. Kwik N Easy Property is committed to protecting your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us, our websites, or our services.

    1.0 What is Personal Information?

    Under APP 1.3, personal information refers to any information or opinion about an identified individual or a reasonably identifiable individual. Examples include:

    • Name and contact details (e.g., address, email, phone number)
    • Financial details (e.g., payment or billing information)
    • Other information collected through interactions with us (e.g., feedback, inquiries)

    If the information cannot identify you or make you reasonably identifiable, it is not considered personal information.

    2.0 How We Collect Personal Information

    As outlined in APP 3, we collect personal information only by lawful and fair means. This may occur when you:

    • Contact us via email, phone, or online forms
    • Register for services
    • Subscribe to newsletters or participate in surveys
    • Access our website (through cookies and tracking technologies)

    The types of information we collect include:

    • Contact and identity details
    • Transaction and payment information
    • Browsing data (e.g., IP address, device details, cookies)

    If we collect sensitive information (such as health or membership data), we will only do so with your consent or where required by law, as per APP 3.

    3.0 Why We Collect Personal Information

    In accordance with APP 5, we collect and use your personal information for purposes including:

    • Providing, managing, and improving our services
    • Responding to inquiries and maintaining communication
    • Processing payments and fulfilling transactions
    • Conducting surveys, research, or analytics
    • Marketing and promotional purposes, if you have opted in

    You can opt out of marketing communications at any time by contacting us or using the unsubscribe option in our emails.

    4.0 Disclosure of Personal Information

    As specified in APP 6, we do not disclose personal information without your consent, except in the following scenarios:

    • To service providers assisting with IT, payments, or marketing
    • To comply with legal obligations or respond to lawful requests
    • To third parties as necessary to deliver our services

    We take reasonable steps to ensure third parties comply with the APPs when handling your information.

    5.0 How We Protect Your Information

    In compliance with APP 11, we take reasonable steps to secure your personal information from misuse, loss, or unauthorised access, including:

    • Using encryption and secure servers
    • Implementing access controls for authorised personnel only
    • Regularly reviewing and updating security measures

    While we strive to protect your information, no method is 100% secure. We recommend using secure networks and strong passwords when interacting with us online.

    6.0 Access and Correction of Personal Information

    Under APP 12 and APP 13, you have the right to:

    • Request access to the personal information we hold about you
    • Request corrections to ensure the information is accurate, up-to-date, and complete

     

    To make a request, contact us: chinmaymehta@live.com.au: We will respond within a reasonable timeframe and may require proof of identity.

     

    7.0 Cookies and Website Data

    In line with APP 1.4, our website uses cookies to enhance user experience. Cookies collect data such as:

    • Browsing activity and preferences
    • IP addresses and device details

    You can manage cookies via your browser settings. However, disabling cookies may affect website functionality.

    10.0 Overseas Disclosure

    In some cases, your personal information may be transferred to organisations outside Australia. In compliance with APP 8, we will ensure the recipient provides the same level of protection required under Australian privacy law or obtains your consent.

    11.0 Updates to This Policy

    This policy may be updated from time to time in accordance with APP 1.5. The latest version will always be available on our website. We recommend reviewing this policy periodically for updates.

    12.0 Contact Us

    If you have any questions, concerns, or complaints about our privacy practices, please contact us:

    • Email: chinmaymehta@live.com.au
    • Website: kneproperty.com
    • Phone: 04660 16862